Sourcing & export questions
Prepare your enquiry with the details our team needs to confirm a suitable supply and shipment.
Plan your first shipment
Practical answers for buyers sourcing Thai produce and food essentials.
How do I request a wholesale quotation?
Add products to your enquiry list and tell us the quantities, destination and delivery date you need. You can also send a general sourcing request. Our team will confirm availability, packing options and pricing for your order.
What is the minimum order quantity?
Minimum quantities depend on the product, packing and shipment. Include your expected order size in your enquiry so our team can confirm the applicable minimum and whether a mixed-product shipment is suitable.
Can you supply my destination market?
Tell us the destination country and, if known, the airport or port. Product eligibility and import requirements vary by market. Our team will confirm whether your requested products and shipment can be supplied before you place an order.
How are products shipped?
The suitable freight method depends on the product, shelf life, quantity and destination. Ask our team to confirm air or sea freight options, temperature requirements, freight costs and delivery terms for your shipment.
Which export and import documents are required?
Document requirements depend on the product and destination. Discuss requirements such as invoices, packing lists, certificates of origin and phytosanitary documents with our team and your importing agent. We will confirm which documents apply and can be provided for the agreed shipment.
Can I request samples or specific packaging?
Include your sample request or preferred packing in the enquiry. Sample availability, quantities, packing, delivery costs and any related import requirements need to be confirmed for each product and destination.
Does the harvest calendar guarantee availability?
The calendar is a guide to typical growing seasons in Thailand. Regional conditions, weather and shipment schedules can affect supply. Always request confirmation of current availability and the expected shipping date.
What happens after I send an enquiry?
You receive an on-screen reference for your request. Our team reviews the products, quantities and destination, then contacts you to clarify requirements and prepare a quotation. Pricing, payment, packing, documents and delivery terms must be agreed before an order is confirmed.
Tell us what you need to source
Send your product list, destination and quantities so we can confirm the next steps.